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How to Choose the Right Executive Assistant for Your Business

  • Writer: Caitlyn Lussier
    Caitlyn Lussier
  • Mar 11
  • 4 min read

I’ve seen founders make this mistake more times than I can count.

They finally decide they need help. They hire an executive assistant. And within a few weeks, they’re frustrated.

Not because executive assistants don’t work.

But because they hired the wrong one.

And when that happens, it creates doubt. Founders start thinking, “Maybe this just isn’t for me.” But the reality is, it’s rarely the role that’s the problem.

It’s the fit.

Choosing the right executive assistant is one of the most important decisions you’ll make as a founder. When it’s the right person, everything feels easier. When it’s not, it feels like more work instead of less.

So if you’re thinking about hiring, here’s exactly how I look at it.

I Don’t Look at Skills First

This might sound surprising, but I don’t start with skills.

Most executive assistants can handle calendars, emails, scheduling, and coordination. Those are baseline expectations.

What I care about first is how they think.

Are they proactive or reactive? Do they wait for instructions, or do they anticipate what needs to be done? Do they take ownership, or do they just complete tasks?

Because at the end of the day, I don’t want someone I have to manage constantly.

I want someone who removes things from my plate without me needing to think about them.

I Pay Attention to Communication Style

This is something a lot of founders overlook.

Your executive assistant will be deeply involved in your day to day workflow. If your communication styles don’t match, it creates friction.

Some assistants are very structured and formal. Others are more flexible and fast moving.

Neither is right or wrong.

But if you prefer quick updates and they prefer long detailed reports, or vice versa, it starts to feel like work just to communicate.

I always look for alignment here.

Because when communication flows naturally, everything else becomes easier.

I Look for Someone Who Understands Priorities

One of the biggest differences between an average assistant and a great one is this.

They understand what actually matters.

Not everything is urgent. Not everything deserves your attention.

A strong executive assistant knows how to prioritize. They know which emails need to be flagged, which meetings matter, and what can wait.

That kind of judgment is what makes the role valuable.

Without it, you’re still the one making every small decision.

I Avoid Overcomplicating the Hiring Process

A lot of founders try to create long checklists.

Years of experience. Specific tools. Industry background. Certifications.

Those things can matter, but I’ve learned not to overcomplicate it.

What matters more is how quickly the person can understand your workflow and adapt to it.

I’d rather have someone sharp, organized, and proactive than someone with a perfect resume who needs constant direction.

I Think About Long Term Fit

This isn’t just a short term hire.

A good executive assistant becomes deeply integrated into how you work. They learn your habits, your preferences, your priorities.

Over time, they start anticipating your needs without you having to explain everything.

That only happens if the relationship is built to last.

So I always ask myself.

Can I see myself working with this person long term?

Because when that answer is yes, the value compounds over time.

The Biggest Red Flags I Watch For

There are a few things that immediately make me pause.

If someone needs constant instructions for basic tasks, that’s a problem.

If they don’t ask questions, that’s also a problem. It usually means they’re not thinking deeply about the work.

And if everything feels slow or unclear during the early interactions, it rarely improves later.

I’ve learned to trust those signals.

Because hiring the wrong person doesn’t just waste time. It actually adds more work to your plate.

What the Right Fit Feels Like

When you find the right executive assistant, you feel it quickly.

Things start getting handled without you asking. Your schedule becomes more organized. Communication becomes clearer.

You don’t feel like you hired someone.

You feel like you removed a layer of stress from your day.

That’s when you know it’s working.

Why This Decision Matters More Than You Think

I always tell founders this.

Your executive assistant is not just another hire.

They sit at the center of your workflow. They see your schedule, your communication, your priorities.

If you get this right, it improves everything.

If you get it wrong, it slows you down.

That’s why it’s worth taking the time to choose carefully.

Final Thoughts

Choosing the right executive assistant isn’t about finding someone who can complete tasks.

It’s about finding someone who understands how you work and can support you without constant direction.

When that alignment is there, the impact is immediate.

You get your time back. You get your focus back. And you finally start operating the way you’re supposed to as a founder.

Ready to Work With the Right Executive Assistant?

If you’re thinking about hiring an executive assistant but want to make sure you get the right fit from the start, you don’t have to figure it out alone.

At L'Agence Executive, I work with founders to understand how they operate and match them with executive assistant support that actually fits their workflow.

If you’re ready to stop guessing and start working with someone who truly supports your day to day operations, reach out to L'Agence Executive today and let’s find the right fit for you.

 
 
 

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