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How to Stop Missing Deadlines at Work
I used to think missing deadlines meant one thing: I wasn’t working hard enough. So I’d try to fix it the obvious way. Work longer hours. Push harder. Stay up late. And somehow… deadlines still slipped. That’s when it hit me. Missing deadlines isn’t usually a work ethic problem. It’s a system problem. Once I stopped trying to “push through” and started fixing how I worked, everything changed. If you’re stuck in that cycle, here’s what actually helps. First, Be Honest About Wh

Caitlyn Lussier
Apr 293 min read
How I Act as the “Second Brain” for Executives
Most people think an executive assistant just manages calendars and emails. That’s the visible part. What they don’t see is what’s happening behind the scenes… where I’m constantly tracking, filtering, remembering, and connecting things the executive simply doesn’t have the time or mental space for. That’s where I become their second brain. And no, it’s not about doing more work. It’s about removing mental load from someone who’s already carrying too much. It Starts With Unde

Caitlyn Lussier
Apr 253 min read
How I Turn Messy Projects Into Structured Systems in Days
I’ve lost count of how many times I’ve been handed a “project” that was basically just… vibes. No clear scope. Deadlines floating around like rumors. People working, but no one really knowing what they’re working toward. And somehow, everything is “urgent.” If you’ve ever been in that situation, you know the feeling. It’s like walking into a room where everyone is busy, but nothing is actually moving forward. This is exactly where I come in. Over time, I’ve built a simple way

Caitlyn Lussier
Apr 224 min read
What Happens When You Don’t Have an Executive Assistant
For a long time, most of the people I work with don’t think they need an executive assistant. They’re managing. Things are getting done. Nothing feels completely broken. But when I step in and take a closer look, there’s usually a different story underneath. It’s not that things aren’t working. It’s that they’re working in a way that’s draining time, energy, and focus every single day. Here’s what I see happening behind the scenes when there’s no executive assistant in place.

Caitlyn Lussier
Apr 202 min read
What I Do in the First 7 Days of Taking Over a New Project
The first week of any project tells me everything I need to know. I can usually spot the gaps, the confusion, and the hidden problems within a few days. And if those aren’t addressed early, they turn into delays, stress, and missed deadlines later on. So I don’t wait for things to go wrong. I use the first 7 days to bring clarity, structure, and direction right from the start. Here’s exactly what that looks like. Day 1: Understand the Big Picture Before I touch anything, I ta

Caitlyn Lussier
Apr 183 min read
What Most People Get Wrong About Project Management
I’ve worked on enough projects to know one thing for sure. Most projects don’t fail because people are lazy. They fail because the system is broken from the start. On the surface, everything looks fine. There’s a plan, a team, maybe even a fancy tool. But behind the scenes, it’s chaos. Deadlines slip. Messages get lost. Everyone’s “busy,” but nothing really moves forward. And almost every time, the same mistakes show up. Let me walk you through the ones I see the most and how

Caitlyn Lussier
Apr 142 min read
How I Prioritize Tasks When Everything Feels Urgent
I hear this all the time: “Everything is urgent.” And honestly… I get it. When you’re running a business, it can feel like every task matters, every message needs a reply, and every deadline is important. But here’s the truth I’ve learned after managing multiple projects at once: Not everything is urgent. It just feels that way. And if you treat everything like it’s urgent, you end up overwhelmed, stuck, and constantly reacting instead of actually moving forward. So here’s ex

Caitlyn Lussier
Apr 123 min read
The Biggest Project Management Mistakes I See (And Fix)
I’ve worked on enough projects to know one thing for sure. Most problems aren’t random. They’re patterns. Different clients, different industries, different teams… but somehow, the same mistakes keep showing up again and again. And the funny part? They’re usually small things at the start that quietly grow into big problems. So I thought I’d break down the biggest project management mistakes I see all the time… and how I actually fix them. 1. Starting Without Clear Direction

Caitlyn Lussier
Apr 93 min read
How I Keep Projects on Track (Without Micromanaging Everything)
I’ll be honest. Most projects don’t fail because people are lazy or unskilled. They fall apart because things get… messy. Deadlines start floating. Tasks overlap. People assume someone else is handling something. And before you know it, you’re chasing updates instead of making progress. That’s exactly where I come in. Over the years, I’ve found that good project management isn’t about controlling everything. It’s about creating just enough structure so things run smoothly wi

Caitlyn Lussier
Apr 63 min read
The Benefits of Working With a Virtual Executive Assistant
I’ve noticed something interesting over the years. A lot of people still imagine an executive assistant sitting in an office, right outside the door, handling paperwork and scheduling meetings. And while that setup still exists, it’s no longer the only way to get high-level support. In fact, more and more professionals are choosing to work with virtual executive assistants… and for good reason. Because when it’s done right, it’s not just convenient. It’s actually more effici

Caitlyn Lussier
Apr 23 min read
Why Hiring an Executive Assistant Is an Investment, Not an Expense
I’ve had this conversation more times than I can count. Someone reaches out, clearly overwhelmed, juggling too many things, trying to keep everything together… and then eventually they say: “I’m just not sure if I can justify the cost right now.” And I get it. I really do. On paper, hiring an executive assistant looks like an added expense. Another line in your budget. Another monthly commitment. But in reality, it’s one of the few decisions that can directly give you back t

Caitlyn Lussier
Mar 314 min read
Signs You’ve Waited Too Long to Hire an Executive Assistant
I’ll be honest with you. Most people don’t hire an executive assistant at the “right” time. They hire one when things are already… slightly on fire. I’ve seen it happen again and again. Founders, executives, business owners, even high-level managers all thinking: “I can manage this a bit longer.” And then suddenly, they’re drowning in emails, missing deadlines, and wondering why everything feels chaotic despite working 12-hour days. If that sounds even slightly familiar, ke

Caitlyn Lussier
Mar 254 min read
What to Do When You Feel Overwhelmed as a Founder
I don’t think there’s a founder out there who hasn’t felt this at some point. That feeling where everything is coming at you at once. Your inbox is full. Your calendar is packed. People are waiting on you. Projects need attention. And no matter how much you get done, it never feels like enough. I’ve had founders describe it in different ways. Some say they feel stuck. Some say they feel behind. Some say they feel like they’re constantly catching up. But underneath it all, it’

Caitlyn Lussier
Mar 194 min read
Should You Hire an Executive Assistant or More Employees?
I’ve had this conversation with founders more times than I can count. They’re busy. Things are growing. Work is piling up. And they reach the same conclusion. “I think I need to hire more people.” At first, it sounds like the right move. More work means more hands, right? But when I dig a little deeper, I usually find something interesting. The problem isn’t always a lack of people. It’s a lack of structure. And hiring more employees too early can actually make things worse,

Caitlyn Lussier
Mar 164 min read
What Makes a Great Executive Assistant? (It’s Not What Most Founders Think)
I’ve worked with enough founders to know this pattern. At some point, they decide to hire an executive assistant . They look at resumes, check skills, maybe even run through a few interviews. And most of the time, they focus on the obvious things. Can this person manage a calendar? Can they handle emails? Do they know the tools? Those things matter. But they’re not what make an executive assistant great. I’ve seen assistants who check every box on paper… and still don’t work

Caitlyn Lussier
Mar 144 min read
How to Choose the Right Executive Assistant for Your Business
I’ve seen founders make this mistake more times than I can count. They finally decide they need help. They hire an executive assistant . And within a few weeks, they’re frustrated. Not because executive assistants don’t work. But because they hired the wrong one. And when that happens, it creates doubt. Founders start thinking, “Maybe this just isn’t for me.” But the reality is, it’s rarely the role that’s the problem. It’s the fit. Choosing the right executive assistant is o

Caitlyn Lussier
Mar 114 min read
Should You Hire a Full Time or Part Time Executive Assistant?
This is one of the most common questions I get from founders. Not whether they need help. Most already know they do. But how much help they actually need. Should you hire a full time executive assistant? Or is part time support enough? I’ve seen founders get stuck at this exact decision point. And honestly, it makes sense. You want support, but you also want to be smart about how you invest your resources. The answer isn’t always obvious, but once you look at how your time is

Caitlyn Lussier
Mar 94 min read
What Tasks Should You Stop Doing as a Founder?
If I sit down with a founder for 10 minutes, I can usually spot the problem very quickly. It’s not a lack of ideas. It’s not a lack of effort. It’s that they’re doing too much of the wrong work. I’ve seen incredibly capable founders spend their entire day busy… but not actually moving their business forward. And almost every time, it comes down to one thing. They haven’t decided what they need to stop doing . Because here’s the truth no one tells you early enough. Scaling a b

Caitlyn Lussier
Mar 74 min read
How an Executive Assistant Can Help You Manage Your Inbox Efficiently
I’ll be honest. One of the fastest ways I can tell a founder is overwhelmed is by looking at their inbox. Unread emails piling up. Important messages buried under newsletters. Follow ups forgotten. Opportunities missed. I’ve seen it happen so many times. At first, email feels manageable. You check it a few times a day, reply quickly, and move on. But as your business grows, your inbox quietly turns into one of the biggest drains on your time. And the worst part? Most of what

Caitlyn Lussier
Mar 54 min read
Do Small Businesses Really Need an Executive Assistant?
When I talk to small business owners, one thing comes up again and again. They assume executive assistants are only for big companies. Somewhere along the way, the role got associated with corporate offices, large teams, and high level executives managing complex organizations. So naturally, many small business owners feel like hiring an executive assistant is something they will think about “later.” I used to see it the same way. But after working closely with founders and

Caitlyn Lussier
Mar 34 min read
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